Data protection & privacy

Contact details

We are Taylor-Watson Chiropractic, at 10 Austhorpe Avenue, Colton, Leeds LS15 8QA. Our telephone number is (show number). Our email address is (show email). For the purposes of processing your data we are the Controller.

Data protection lead

As we record and use sensitive data, we take the protection of this data very seriously. Amy Taylor-Watson is your first point of contact for any matters regarding your personal data, by email (show email) or at the address above.

The personal data we process and what we do with it

We record and use personal data which may include name, address, phone number, email address, medical history, diagnosis and treatment information. We keep this information under the lawful basis of a contract. For special categories of data (such as health data) we cannot process it unless you have given consent or it is necessary for the purposes of health diagnosis and treatment.

Sharing your personal data

Your data will not be shared without your consent unless we are required to release the information by law (as also per the GCC Code of Practice). From time to time third-party service providers who assist us with our activities may have access to your data, see the full notice from the clinic for details.

Retention period

We will retain your data and treatment records for 8 years after your last visit or discharge.

Your rights

You have a right of access, rectification, erasure and to restrict processing. To request a copy of your data, contact the data protection lead in writing or by email with your name, address and telephone number.

Data breaches

If your personal data is lost, stolen or breached in a way that is a high risk to your rights and freedoms, we will contact you without delay with the details and the steps we are taking.

Complaints

You can contact the ICO (ico.org.uk) if you wish to complain about how we process your personal data.

Automated decision making

We do not use any system which uses automated decision making or profiling in respect of your personal data.

This website

When you use our contact or booking form, the details you enter are emailed to the clinic and used only to reply to you.

Website analytics

We use Google Analytics and Vercel Web Analytics to count visits, see which pages are useful and see whether people book or get in touch. This is statistical only. We do not use advertising cookies, we do not build advertising profiles, and no health information you type into a form is sent to our analytics. You can block analytics in your browser settings or with a tracking blocker and the site will work as normal.